These Terms & Conditions govern the use of our website and all transactions conducted through Riyana Luxy. By accessing this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Use of the Website
You agree:
To use this site for lawful purposes only.
Not to copy, distribute, or exploit any content from this site without permission.
Not to attempt to damage, hack, or disrupt the website or server.
We reserve the right to refuse service or cancel orders if fraudulent or suspicious activity is detected.
3. Products and Pricing
All product images are for illustration purposes only; actual items may vary slightly in color or texture.
Prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated.
Prices and availability are subject to change without notice.
Discount codes, offers, and promotions are valid for a limited time and may have specific terms.
4. Order and Payment
When placing an order:
You agree to provide accurate and complete information (name, address, phone, etc.).
Orders are confirmed only after successful payment (via SSLCommerz, bKash, Nagad, or Cash on Delivery).
We reserve the right to cancel or reject any order due to payment issues, stock unavailability, or incorrect pricing.
5. Shipping and Delivery
Delivery times depend on your location and courier service.
Typical delivery time is 2–5 business days within Bangladesh.
Delays caused by third-party couriers, weather, or holidays are beyond our control.
Once shipped, tracking information will be provided (if applicable).
6. Return and Refund Policy
Please refer to our Refund & Return Policy for detailed instructions on returns, replacements, and refunds.
7. Intellectual Property
All content on this website — including text, logos, graphics, product images, and design — belongs to Riyana Luxy and is protected by Bangladesh copyright laws. You may not use or reproduce any content without written permission.
8. Limitation of Liability
Riyana Luxy will not be liable for:
Any direct, indirect, or incidental damages arising from the use of our products or website.
Delays or disruptions beyond our control (courier, network, or payment gateway issues).
Customer misuse or misunderstanding of a product.
Your sole remedy for dissatisfaction is to stop using the website or request a refund (if applicable).
9. Privacy
Your personal information is handled according to our Privacy Policy. We ensure confidentiality and data protection in compliance with Bangladeshi law.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, social media, or affiliate partners). We are not responsible for their content, privacy practices, or terms of service.
11. Modifications
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. All changes will take effect immediately upon posting on this page.
12. Governing Law
These Terms are governed by the laws of The People’s Republic of Bangladesh. Any disputes shall be resolved in the courts of Dhaka, Bangladesh.
13. Contact Us
If you have any questions or concerns regarding these Terms & Conditions
